• Buy Now Pay Later (BNPL) services are under scrutiny, with attorneys general from seven states investigating major companies like Affirm, Klarna, and Afterpay for potential consumer risks and legal violations.
  • Experts warn of hidden dangers, such as overspending, missed payments affecting credit scores, and poor communication leading to unintentional debt.
  • While convenient, BNPL may be riskier than credit cards, according to finance professionals, due to fewer protections and easier impulse buys.
  • Usage is rising globally, but surveys show nearly half of users face issues, with younger generations most affected.
  • Balanced view: BNPL can help with cash flow if used wisely, but evidence suggests it often leads to financial strain, especially for vulnerable consumers.

Understanding the Rise of BNPL

Buy Now Pay Later has become popular worldwide because it lets people split payments without immediate costs. However, recent investigations highlight growing concerns. For example, usage increased by 11% last year, but this convenience might hide serious problems.

Expert Concerns on Consumer Protection

As a personal finance expert, I see the investigation as a needed step. Moreover, it focuses on whether these services violate laws or put users in harm’s way. Therefore, consumers should pay attention.

Advice for Safer Use

If you use BNPL, plan repayments carefully. Additionally, compare it to credit cards, which offer better alerts and protections.


As a seasoned personal finance expert with over 15 years advising clients on debt management, I closely follow trends like Buy Now Pay Later (BNPL). Recently, an investigation by attorneys general from seven states, including Connecticut, into the six largest BNPL providers—such as Affirm, Afterpay, and Klarna—has raised alarms. This probe checks if these companies risk consumers’ finances or break protection laws, amid an 11% usage jump from last year. In my view, while BNPL seems easy, it often leads to trouble. For instance, many users don’t grasp the full effects, like how late payments now hurt credit scores since reporting to bureaus started this year.


First, let’s look at the investigation’s core. It targets practices that might encourage overspending or hide fees. Moreover, experts like me worry about communication gaps. As one analyst noted, “It’s hard to keep track… people are unintentionally falling behind.” Therefore, compared to credit cards, BNPL feels more harmful because alerts are weaker. For example, credit cards send SMS reminders and have built-in safeguards if items are stolen or not delivered. However, BNPL lacks these, making it a consumer protection issue that attorneys general are now addressing.


Next, surveys back these concerns. A Bankrate study shows 30% of Americans use BNPL, but 49% face problems like overspending (24%) or missing payments (16%). Additionally, Gen Z and millennials, at 38% and 37% usage, suffer most, with 66% of Gen Z reporting issues. Meanwhile, a LegalShield survey reveals 76% of Americans use it, yet 49% miss payments, and 67% juggle multiple loans. Furthermore, 45% deal with disputes, like billing errors (62%) or paying after returns (60%). Thus, what starts as small installments can pile up, especially for essentials like groceries (47%) or medical bills (35%).


From a global perspective, BNPL’s boom—projected at $122 billion by 2025—mirrors risks everywhere. For example, delinquency rates hit 25%, called a “debt trap” by regulators. Besides, experts warn it’s a “ticking time bomb” for vulnerable users, who average $871 more in credit card debt. Consequently, without checks, it appeals to those with shaky credit, leading to defaults (2-6%). Also, upcoming FICO changes will factor BNPL into scores, impacting 38% unaware users.


To use BNPL safely, first understand terms fully. Then, set spending limits and practice waiting before buying. Moreover, have a repayment plan and explore alternatives like saving up. If issues arise, know your rights—36% give up on wrong charges, but legal help can resolve them. In conclusion, this investigation is timely. While BNPL aids cash flow, its risks often outweigh benefits unless managed wisely. Therefore, stick to what you can afford outright for true financial health.

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